To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.
Information we use, how and why
Once an order has been placed, we will contact you by email or phone to confirm your order details and again once your order has been accepted and dispatched. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided.
After you have registered an account with us, we would also like to send you our promotional offers, along with details of new launches and special offers.
With the exception of feedback requests or assistance with delivery, we will never pass your e-mail address to any other organization. For the sole purpose of aiding a delivery, your contact details may be shared with the chosen carrier.
To unsubscribe from postal mailing or make amendments to your mailing preferences, please contact us by email at sales@keomibeauty.com
Contacting us by Telephone
Calls may be recorded, for the purpose of quality monitoring and training.
Social Media
When using our social media tags, keep in mind that this information is shared publicly. Therefore, don't give out any information you wouldn't be comfortable with a stranger knowing - this includes your address, phone number, date of birth, email address, bank and credit card details, and place of work.
Users searching for the relevant hashtags will be able to see your post and your profile.
Instagram & Twitter
Users searching for the relevant hashtags will be able to see your post and your profile.
What if I want to keep my posts private?
If your social media account is set to "private", your posts will not be seen by anyone other than those in your network. If your social media account is public, we recommend that you do not use these tags or you delete them from your post.
Your Rights
If you have any queries about the personal information we are holding in your name, please contact our Customer Service team, who will be more than happy to review your account and update our records as required.
You are entitled to exercise of your access, rectification, erasure and objection rights by sending an email to sales@keomibeauty.com indicating the subject "Privileged Keomi Customer ". If necessary, we may require that the request in question would be in a credible manner demonstrated by the applicant’s identity. Our aim is to ensure the maximum level of security and confidentiality. In the event you decide to exercise such rights please provide us with the email address to which the right of access, rectification, erasure and objection are being exercised.
Safety and Security
Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information.
Use of Cookies
Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalize your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.